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The Toyota Yaris has achieved a perfect record of trouble-free motoring in this year’s What Car? Reliability Survey. The super-supermini recorded an unbeatable 100% feedback score, with not one Toyota Yaris owner questioned for the survey reporting any faults with their vehicle.
This achievement, combined with the announcement of RAV4 as best-performing large SUV with a score of 99.7% places Toyota third overall in the What Car? Survey’s manufacturer reliability rankings for vehicles aged one to four years old.
The 2018 What Car? Reliability Survey subjected 31 brands and 159 different models to the critical gaze of more than 18,000 UK motorists, who were quizzed about their personal ownership experiences over the last 12 months.
It covered reliability performance in a variety of areas, including mechanical components, bodywork and trims. Participants were also asked to indicate how long their car was out of action before a satisfactory repair could be carried out, and the cost of such work. Findings were weighted to consider the severity and impact of any faults.
Reviewing its performance in the survey, the What Car? team reported: “The Toyota Yaris may be small but it’s big on dependability. In petrol form, the little hatchback proved faultlessly reliable; not one owner reported any issues. In fact, four out of ten Yaris owners cited reliability when asked what they liked best about their car.”
Shelbourne Motors Limited trading as Shelbourne Motors Portadown, Shelbourne Motors Nissan, Shelbourne Motors Newry, and Fleet4u is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Shelbourne Motors Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.
Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk
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