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Group Parts Manager
About the company
Shelbourne Motors is one of Northern Ireland’s most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (Fleet4U) and Rental (SVRgo) divisions.
Recently, Shelbourne Motors has undergone a major period of transformation and recognition.
At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but also elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role. We’re not just hiring for today – we’re building for tomorrow, one exceptional hire at a time. We are looking for a commercially driven Group Parts Manager to lead and inspire our parts teams across our Newry & Portadown sites
The Role
The Group Parts Manager’s primary objective is to lead the parts team to deliver profitability and excellent customer satisfaction. This will involve the management of a team of group parts trade specialists, parts advisors and trainees to ensure the highest levels of productivity and customer standards are reached at all times.
Location: Based in Portadown, with weekly travel to also oversee the Newry site.
About you:
This role suits someone with substantial experience leading a team in a large organisation within the motor industry. We are looking for someone who has the ability to consistently deliver results as well as motivate teams to reach their full potential.
Targets & Objectives
Reporting to the COO, you will work closely with the sales and aftersales departments to help achieve business objectives, including manufacturer and financial targets. With responsibility for the overall performance of the centre, you will drive a continuous improvement culture underpinned by the company values, coaching and inspiring teams to exceed targets while delivering an outstanding level of customer care.
General duties
Strategically reviews performance across the parts teams against the budget, identifying and addressing shortfalls and recognising opportunities for optimum performance:
Why join us?
30 days' annual leave, Employee Referral Programme, Long Service Awards, Company Events, Free parking, Employee Discounts, Company Car
What we are looking for
Benefits
Shelbourne Motors Limited trading as Shelbourne Motors Portadown, Shelbourne Motors Nissan, Shelbourne Motors Newry, and Fleet4u is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Shelbourne Motors Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required
Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk
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