Heading
Close X
Menu
Less downtime, more uptime. No compromises. Only the service you need, when you need it. We work hard so that you can stay on track. Here are our promises to you.
We’ll arrange a courtesy vehicle, if yours has a warranty-covered issue that will take more than three hours to repair*
We promise to come to the rescue at the roadside for the entire lifetime of your vehicle§.
Our prices for any work you need done are always transparent and great value. In fact, if you find a cheaper quote elsewhere, we’ll match it††.
If you have a Renault Electric Vehicle (EV), you can charge it, for free˄.
*A replacement vehicle will be provided subject to the fault occurring within the warranty period and the repair being covered under the Renault manufacturer’s warranty. A replacement van or car of equivalent size will be provided, but will not include any conversions or installations. You will be responsible for the payment of a £1 deposit by debit/credit card. Commitment excludes any other incidental charges including but not limited to fuel, insurance excess and traffic fines.
§Eligible on LCVs (Master/Trafic/Trafic Passenger/Kangoo) ordered from 1st October 2018 which have complied with the MOT and Servicing guidelines and time schedules set out in the manufacturers guidelines (as set out in the vehicle handbook).
††The quote must be supported by an official quotation from a VAT registered garage within a 15 mile (rural)/ 10 miles (urban) radius from the relevant Renault dealership, for a like-for-like repair (strictly limited to repairs in accordance with Renault’s manufacturer guidelines and repair methods) using Renault original parts. The quotation must have the parts and labour itemised separately. The relevant quote date must be dated within 60 days of the quotation being presented to the relevant Renault dealership. Excludes quotations containing special offers and discounts.
˄Subject to charging point availability. Participating dealers only, please visit https://www.renault.co.uk/dealer-locator.html to search for services available. Fair usage applies and limited to 4 hours per day.
Renault UK Limited reserves the right to amend or withdraw the Renault Business Commitment at any time, without any further notice.
We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
Shelbourne Motors (Newry) Ltd, Shelbourne Motors (Nissan) Ltd, Shelbourne Motors (Portadown) Ltd, Orchard cars Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FRN 497010) allowing us to act as a credit broker, not as a lender, for the introduction to a limited number of lenders. We are not an independent financial advisor and we act as their agent for this introduction. Typically, we receive commission from the lenders we work with, this may vary depending on the lender, but this does not influence the interest rate you will pay. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
We’re proud to be affiliated with the following bodies
