A commitment to vehicle quality.

Today an objective of Renault is to be recognized by our customers and the public as one of the world's best automobile constructors in terms of product and service quality.

To that end, the Renault group is working to ensure that customers are offered a range of vehicles and services that guarantee absolute confidence in their relationship with the brand. This is reflected in a strong commitment to consolidating our results but equally to improving the durability and longevity of our vehicles as well as offering our customers an exemplary level of service in our sales network.

If you have any questions or queries regarding your Renault please do not hesitate to contact us on028 3855 0418 or submit an enquiry form and we will get back to you as soon as possible.

Product quality campaigns.

Product quality campaigns are deployed as a preventive measure and focus on a specific group of vehicles that have been identified as potentially demonstrating a specific issue which, in certain circumstances may affect the reliability of the vehicle. The operation consists of a check to identify whether the relevant fault exists on the vehicle followed by repairs if required. Where you are notified of a Quality campaign outstanding on your vehicle, it is essential that you contact your us as soon as possible.

Recall campaigns.

Recall campaigns are deployed as a preventive measure and focus on a specific group of vehicles that have been identified as potentially demonstrating a specific fault, which could affect the safety of the vehicle’s occupants. The operation consists of a check to identify whether the relevant fault exists on the vehicle followed by repairs if required. Where you are notified of a Safety Recall outstanding on your vehicle, it is essential that you contact us as soon as possible